Managing and Developing High Performing Teams

Managing and Developing High Performing Teams (1 Day Program)

Talent wins games, but teamwork and intelligence wins championships- Michael Jordan
What makes the difference between a high performing, mediocre and under-performing work teams? Is it about achieve goals, tasks and results or about motivating is people to unleash their performance and potential as a team?

Is it the leader, the people in the team or the team interactions and process of coming and working together that make the difference between high performing or mediocre teams? This program enables leaders, managers and superiors to acquire the know-how and skill sets to manage and develop their existing or newly-formed teams to achieve the goals, tasks and results of the workplan and also foster team cohesiveness and collaboration through synergistic team dynamics and social relationships.

Benefits of this Program

At the end of the program, participants will:

  • Identify success factors of an effective work team using GRIP: Goal, Roles, Interpersonal Relationship, and Processes
  • Discover the phases of team development and the kind of team process and leadership style required from the team leader
  • Understand and harness team members’ personalities and contributions
  • Apply the skills to encourage win-win cooperation and collaboration amongst team members
  • Manage team disagreement and conflicts
  • Acquire techniques on group decision-making process
  • Overcome resistance to change from team members and facilitate transition process for change to take place in the team

Session 1: Success Factors of High Performing Work Teams

  • Understand the different types of work teams-intra team or inter-team
  • Identify the success factors of an effective high performing work teams: Goal, Roles, Interpersonal Relationship and Processes
  • Understand the stages of team development and the roles of the team leader and team members at each stage of the team

Session 2: Goal Setting

  • Identify ways to set mutually agreed team goals for the team members
  • Align individual team member’s goals and personal interests with the team
  • Craft out a team charter on the team purpose, goals, results, group values and norms to achieve team commitment towards common direction

Session 3: Roles

  • Identify the various team members’ personalities, roles, strengths and contributions
  • Harness the diverse team roles and strengths to achieve team contribution and performance
  • Apply a roles and responsibilities framework to allocate and monitor team roles
  • Provide a structure and process for team members to achieve results in an intra and inter work team and project team

Session 4: Interpersonal relationship

  • Enhance interpersonal working relationship in a team
  • Set up team norms and desired working behavior for team success
  • Build workplace psychological safety, trust and open communication amongst team members with the team leader
  • Forge team co-operation and collaboration to achieve synergistic working relationship
  • Apply techniques to manage disagreement and conflicts in the team

Session 5: Processes for team involvement and engagement

  • Build a learning and continuous improvement team using various ideas generation techniques, team learning, team reflection and After-Action Review
  • Apply techniques on participative group decision-making process and consensus making

Methodology

  • Presentation
  • Exercises
  • Program include a Team Dynamics Profile
  • Case studies on the challenges face in managing and developing
  • Discussion

Leaders and Managers who have supervisory role and or, building and managing work/project teams