Leadership Development Program

Synopsis

Leadership Development Program (2-day program)

Beyond the technical ability, rich expertise and experience to do the job as a Manager, Supervisor and Executives, how well are you equipped with the know-how and tools of people management skills to lead, manage, motivate and supervise your people or a team especially in the rapidly changing landscape of industry 4.0 transformation?

Through this program, participants will gain a better self-awareness of one’s personality and others in your team through DISC profiling, so as to better manage and leverage on the complementary strengths of their people. Participants will also manage and motivate people through situational leadership, motivation styles, and management by objective and effective delegation.

They will also acquire key communication and interpersonal skills and resolve misunderstanding and conflicts at work. Participants will also apply key change management, problem solving and decision-making techniques to better manage and solve changes and challenging work situations with their team as the organisation moves into Industry 4.0 transformation.

At the end of the program, participants will

  1. Identify the roles and responsibilities of an effective supervisor, manager and a leader
  2. Understand Self and Others and leverage on complementary strengths through DISC profiling
  3. Apply situational leadership and various motivation styles for different types of employees
  4. Manage people and performance effectively through “Management by Objective” and develop people through delegation and empowerment
  5. Acquire effective communication skills and enhance interpersonal working relationship as a People Leader and People Manager
  6. Lead, manage and support change and challenges by having “adversity quotient’- resilience in times of changes and communicate, inspire and motivate people about the benefits of change
  7. Acquire creative and participative problem solving and decision-making techniques with the team
  • leadership7
  • leadership6
  • leadership5
  • leadership4
  • leadership3
  • leadership2
  • leadership1

Outline

Outline (Day 1)

Success factors of an Effective Leader and Manager

  • Identify and align your values and principles towards your leadership and managerial style
  • Understand the roles and responsibilities of a leader and manager in the industry 4.0 transformation
  • Distinguish the differences between a leader and manager
  • List and overcome the challenges face as a leader and manager in the industry 4.0 transformation
  • Apply “Management by walking” and being a role model, be in touch with the ground and enhance employee motivation and engagement

Manage Different Behaviourial Personalities at Work

  • Discover individual ‘s personality and personalities of employees that you manage
  • Understand your supervisor and your stakeholders’ behaviorial personalities at work
  • Leverage on the strengths and identify developing areas
  • Understand and overcome the differences, misunderstanding and conflicts at work
  • Enhance working relationship and communication in the team that you manage
  • Understand and overcome differences, misunderstanding and conflicts at work

Effective Leadership and Motivation

  • Apply the three types of leadership at appropriate situations
  • Understand and apply situational leadership for different types of employees
  • Identify various forms of motivation at work and how to better motivate the staff with different motivational needs
  • Managing and leading a multi-generational team with different motivational needs and perspectives Boomer, Gen X , Gen Y and Gen Z

Effective Leadership and Perfomance Management

  • Manage performance and develop potential through performance management, Management by Objective (MBO) and goal setting
  • Inspire and develop staff to stretch their performance and potential
  • Identify the benefits of delegation and empowerment as a Manager and to the subordinate
  • Identify what can be delegated and what cannot be delegated
  • Achieve effective delegation using time matrix to manage your work and people
  • Ensure accountability and commitment of tasks and results

Outline (Day 2)

Communication Skills and Interpersonal Relations

  • Using “Communication style inventory”, identify your preferred communication style
  • Identify the essential skills required for effective communication
  • State and overcome the barriers to effective communication and during workplace misunderstanding and conflicts
  • Craft clear and concise message to the recipient
  • Demonstrate positive body language during communication and interpersonal relationship
  • Harness the use of active listening and empathetic listening to foster trust in working relationship
  • Apply effective questioning techniques for a fruitful interpersonal communication

Change Management

  • Discover the reasons for change and overcome the obstacles to change in your team
  • Understand the types of emotions in the change curve and apply the various change interventions to facilitate and support the change
  • Apply key change management skills to support and smoothen the change and transition from the past, present to the future
  • Acquire “adversity quotient” through change ready, mental resilience, reframing using appreciative inquiry
  • Inculcate a growth mindset through on change and challenges
  • Acquire skills to plan for change, communicate, inspire and motivate people and get their buy-in on the purpose and benefits of the change

Creative Problem Solving and Decision Making

  • Define what is a ‘problem’ and reframe it as an opportunity, solution focused and areas for improvement
  • List the various ideas generation and decision-making techniques to solve problem and come up with creative solutions
  • Use PDCA method to solve problems using real case situations at work
  • Apply decision-making technique especially on dilemma decision-making through identifying of decision criteria, allocation of weight to criteria,development and selection of alternatives
  • Implement and monitor the roll-out of the solutions
  • Evaluate the decision of the choosen alternative and areas for improvement

Methodology

  • Presentation
  • Exercises
  • Applying the learning and concepts to resolve your current challenges/issues face in leading and managing change
  • Case studies
  • Discussion

Who Should Attend

Leaders and Managers who transit into new or upcoming roles of leading people in the form of leading Industry 4.0 transformation, managing a multi-generational workforce, building a high performing team and moving into leadership role from a technical and engineering function.

Methodology

  • Exercises
  • Program include a DISC Profile
  • Case studies on real life leadership situations and challenges
  • Discussion

Participant's Feedback

  • Jasmine is very knowledgeable and clear; she provides a lot of clarity on the topics.
  • I like that she weaves in a lot of team and class activities making the course engaging.
  • Jasmine has shared many insightful actual experiences which value add greatly for my learning. She also facilitates very well and managed to get trainees to share their experience.
  • Jasmine shared true examples into her lesson which are very useful in real life which I can put into use. Definitely one fruitful course to attend.
  • A good trainer, lessons are lively and is able to give real life leadership examples.
  • Trainer is knowledgeable in this program and able to give real life examples.
  • Good course content, and conducive learning environment.
  • The topics and contents were good.